WhatsApp Chatbot for Businesses in Bangladesh
Never miss a customer inquiry, lead, or midnight order again. We build intelligent, bilingual (Bengali + English) WhatsApp and Messenger AI bots that qualify prospects, take orders, and delight customers 24/7.
More Than Just a Basic Auto-Responder
Our AI assistants analyze intent, retain context across conversations, and take real actions in your business tools.
Bilingual Natural Language
Replies naturally in Bengali, English, or Banglish based on how your customer starts the conversation. Zero robotic replies.
Product Catalog & Order Taking
Presents product options, pricing, and availability. Collects customer delivery information and registers orders directly.
Automated Calendar Booking
Schedules consultations, doctor appointments, or real estate viewings with zero back-and-forth messaging.
Seamless Human Handover
Detects frustration or complex requests and alerts your live human support team with complete chat history.
Real-Time CRM & Sheet Sync
Every captured lead, phone number, and conversation summary is instantly synced to your CRM, Google Sheets, or database.
Official Meta API Compliance
Built strictly on Meta's official Cloud API, protecting your business phone number from spam flags or unexpected bans.
Built for How Bangladeshis Actually Communicate
Your customers don’t speak in robotic keywords. They ask questions like:
"Ei dress tar size 38 hobe? Price koto ar delivery kobe pabo?"
Our AI responds accurately, providing sizing availability, price, and estimated delivery dates within seconds.
Frequently Asked Questions
Does the WhatsApp chatbot understand Bengali (বাংলা) and Banglish?
Yes, flawlessly. We fine-tune our conversational AI engines on local language nuances, including formal Bengali, everyday conversational Bangla, and Banglish (Bengali written with English letters). The bot understands product requests, price queries, sizing questions, and customer complaints naturally.
Do I need the official Meta WhatsApp Business Cloud API?
Yes. We build exclusively on the official Meta WhatsApp Business Cloud API to guarantee 100% account safety, high message delivery rates, and compliance with Meta's terms. We assist you with setting up your Meta Developer account, phone number registration, and Green Tick verification eligibility.
Can the chatbot take orders and book appointments automatically?
Absolutely. The AI can guide customers through your product catalog, collect their shipping address and contact details, calculate order totals, and update your Google Sheets or CRM in real time. For service businesses, it syncs with Google Calendar to book time slots without scheduling conflicts.
Can human customer support agents step in and take over conversations?
Yes. Our systems feature seamless Human-in-the-Loop handover. When a customer asks a complex question, requests a manager, or requires personalized attention, the AI pauses and immediately notifies your team via WhatsApp, Telegram, or an integrated multi-agent inbox.
How much does WhatsApp chatbot development cost in Bangladesh?
At Orix Automation, our Social Media & WhatsApp Chat AI Agent setup starts from a transparent upfront fee in BDT, which covers full API configuration, knowledge base ingestion, custom conversational flows, and CRM integration. We have no hidden markup on Meta's official per-conversation messaging rates.
Can this system also manage Facebook Messenger and Instagram DMs?
Yes. Because our workflows are built on modular n8n backends, we can easily connect the same intelligent AI engine across WhatsApp, Facebook Messenger, Instagram DMs, and your website live chat, providing an omnichannel customer experience.
Deploy Your Bilingual WhatsApp AI Assistant
Transform your WhatsApp from a chaotic inbox into an automated sales machine. Connect with Orix Automation today.
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